Managing COVID-19 and Global Supply Chain Crises: Re-align Your Business Continuity and Crisis Management Programs toward Operational Resilience

Dr Goh Moh Heng

President, BCM Institute & Managing Director, GMH Continuity Architects

Session Outline

Learn and adapt lessons from COVID-19 and the global supply chain crisis
Review and rethink existing business continuity and crisis management protocols
Integrate and upgrade communication, technology, policy, and compliance requirements
Emphasize the commitment of the leadership
Start re-aligning and working holistically toward operational resilience and not recovery