Managing COVID-19 and Global Supply Chain Crises: Re-align Your Business Continuity and Crisis Management Programs toward Operational Resilience

Dr Goh Moh Heng

President, BCM Institute & Managing Director, GMH Continuity Architects

Session Outline

  • Learn and adapt lessons from COVID-19 and the global supply chain crisis

  • Review and rethink existing business continuity and crisis management protocols

  • Integrate and upgrade communication, technology, policy, and compliance requirements

  • Emphasize the commitment of the leadership

  • Start re-aligning and working holistically toward operational resilience and not recovery