COVID-19 Pandemic: Strategic Shift in Managing Business Continuity

Dr Goh Moh Heng

President, BCM Institute

Session Outline

The changes and adaption by the businesses to manage the COVID-19  threat had resulted in business continuity management (BCM) practice and processes undergoing a major strategic realignment to this changing environment.  Dr Goh will share the strategic BCM shift that professionals will have to respond and adapt to these changes as organizations are:


  • Moving toward a virtual operations

  • Redesigning physical operations

  • Refining security protocol

  • Reviewing policies and compliance requirements

  • Realigning business continuity protocols

  • Driving toward business and operational resiliency