Resiliency in da house
Executive Advisor, IDC Portugal
The post-COVID “New Normal” will not have much of normality and VUCA world is here to stay. Businesses will require operational resiliency to respond to the internal challenges, but risks will come much more from the ecosystem, forcing organizations to ensure supply chain trust, work-from-home (WFH) seamless experiences or to stay connected and aligned with the customers and consumers’ needs.
In the search for operating excellence, Information and Technology governance and management will have to be well aligned with Digital Engineering. Will the next COBIT version have to change its name to COBOIT to address the OT/IT convergence challenges and keep resiliency in da house?