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Resilience in the Age of Digital Trust

Moderator :​

  • Clarence Chan, Partner of PwC Malaysia

Panelists :​

  • Mark Thomas, President, Escoute Consulting 

  • Leonard Ong, Director, Cyber Defense Group. Synapxe

  • Murari Kalyanaramani, CISO of Singapore United Overseas Bank (UOB)

  • Jason Yuen, Partner, Ernst & Young Consulting Sdn Bhd

Session Outline

In today's rapidly evolving digital landscape, the concept of trust has taken on new dimensions, becoming a cornerstone of successful digital interactions and transactions. As organizations increasingly rely on digital platforms to conduct business, build relationships, and manage operations, the need for resilience in maintaining and enhancing digital trust has never been more critical. This panel discussion will explore the multifaceted nature of digital trust, the challenges and opportunities it presents, and strategies for building resilience in an era where digital interactions dominate.

 

Key Discussion Points

1/ Understanding Digital Trust

  • Definition and components of digital trust.

  • The role of cybersecurity, data privacy, and ethical AI in fostering trust.

  • The impact of digital trust on consumer behavior and business reputation.

  • Challenges in Maintaining Digital Trust

 

2/ Cyber threats and data breaches: How they erode trust and what can be done to mitigate them.

  • Navigating regulatory landscapes and compliance requirements.

  • The balance between transparency and confidentiality in digital interactions.

  • Building Resilience in Digital Trust

 

3/ Strategies for enhancing cybersecurity and protecting data integrity.

  • The importance of a proactive approach to risk management and incident response.

  • Leveraging technology such as blockchain, AI, and machine learning to build and maintain trust.

  • The Human Element in Digital Trust

 

 4/ Cultivating a culture of trust within organizations.

  • Training and educating employees on the importance of cybersecurity and data protection.

  • The role of leadership in promoting and upholding digital trust standards.

  • Future Trends and Innovations

 

5/ Emerging technologies and their potential to enhance or challenge digital trust.

  • Predictions for the future landscape of digital trust and resilience.

  • Case studies of organizations that have successfully built resilient digital trust frameworks.

 

Goals of the Panel Discussion

  • To provide a comprehensive understanding of digital trust and its critical role in the modern digital ecosystem.

  • To share practical insights and strategies for building resilience in digital trust.

  • To foster a dialogue among industry leaders, professionals, and academics on best practices and future directions.

  • To equip attendees with actionable knowledge to implement in their own organizations, enhancing their ability to navigate the complexities of digital trust.

 

By the end of the discussion, attendees will have a deeper appreciation of the importance of resilience in digital trust and be better prepared to address the challenges and leverage the opportunities it presents in their professional and organizational contexts.

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